- Configuring your IP Address
-->DHCP (i.e. an office network or behind a router)
-->Static IP
- Outbound Account Configuration
-->Standard
-->NAT
- Inbound Account Configuration
-->Standard
-->NAT
- Configuring a Second Account
- Version Upgrade
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This section of the help page will instruct you how to configure your Cisco ATA via DHCP
or with a Static IP address.
If your network utilizes a DHCP Server to assign IP Addresses to network devices, or if you are connecting the ATA to
a home router such as a Linksys or Netgear router, please do the following:
- Plug your ATA into your Network and connect the power cord.
- Connect an analog telephone into the "phone 1" port on the back of the ATA
- Pick up the telephone and press the button on top of the ATA. You will hear a voice prompt that says "Configuration Menu."
- Press the keys 8, 0, # on your analog phone. The system will now read back the IP address of your ATA. Please write it down.
(If the IP address does not make sense within the context of your network, or if it is 0.0.0.0, then you need to make sure that the
ATA is configured to look for DHCP. Press 2,0,# to access the DHCP menu, then 1,# to enable DHCP, and then press 3 to save.
Disconnect and the reconnect the ATA power cord and then repeat steps 3 and 4.)
- Hang up the telephone and proceed to Section 2 if your account is only for making Outbound calls, or to
Section 3 if your account is configured to receive calls as well as place them.
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- Please acquire the following information from your Internet Service Provider or IT Administrator: "IP Address," "Default Gateway," and "Subnet Mask."
- Plug your ATA into your Network and connect the power cord.
- Connect an analog telephone into the "phone 1" port on the back of the ATA
- Pick up the telephone and press the button on top of the ATA. You will hear a voice prompt that says "Configuration Menu."
- Press 2, 0, # on your analog phone to access the DHCP Menu.
- Press 0, # to disable DHCP on your ATA.
- Press 3 to save the setting.
- Press 1, # to access the IP Address Menu.
- Enter your IP Address using the * key in place of the "." (i.e. 123*45*67*89 to represent the IP Address 123.45.67.89) and press the # key.
- Press 3 to save the setting.
- Press 2, # to access the Default Gateway Menu.
- Enter your Default Gateway using the * key in place of the "." (i.e. 123*45*67*89 to represent the Gateway 123.45.67.89) and press the # key.
- Press 3 to save the setting.
- Press 1, 0, # to access the Subnet Mask Menu.
- Enter your Subnet Mask using the * key in place of the "." (i.e. 123*45*67*89 to represent the Subnet Mask 123.45.67.89) and press the # key.
- Press 3 to save the setting.
- Hang up the telephone and proceed to Section 2 if your account is only for making Outbound calls, or to
Section 3 if your account is configured to receive calls as well as place them.
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This section will instruct you how to configure to use your ATA for Outbound Calling ONLY. If your account is configured for receiving Inbound Calls,
please go directly to Section 3. Your ATA will be configured differently if you are behind a NAT, so please confirm this with your
IT Administrator before continuing with the configuration. When configuring your ATA, it is important not to change any other fields except those noted below.
1. Please go to the Configuration Webpage of your ATA. To access this page, please type the following into your web
browser: http://aaa.bbb.ccc.ddd/dev where "aaa.bbb.ccc.ddd" represents the IP address of your ATA.
2. Please enter the following information into the corresponding fields of your ATA Configuration Webpage.
Click Here to see an example of the Configuration Webpage with numbers marking the necessary fields.
| 1. |
UID0: |
|
Your 8-digit UserID |
| 2. |
PWD0: |
|
Your 4-digit Password |
| 3. |
GkOrProxy: |
|
sipauth.deltathree.com |
| 4. |
Gateway: |
|
sipauth.deltathree.com |
| 5. |
UseLoginID: |
|
0 |
| 6. |
UseSIP: |
|
1 |
| 7. |
MaxRedirect: |
|
5 |
| 8. |
SIPRegOn: |
|
0 |
| 9. |
SIPPort: |
|
5060 |
| 10. |
MediaPort: |
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20000 |
| 11. |
OutBoundProxy: |
|
sipauth.deltathree.com |
| 12. |
UDPTOS: |
|
0x00000000 |
3. Click "apply" at the bottom of the page to save your settings. You are now ready to make outbound calls!
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1. Please go to the Configuration Webpage of your ATA. To access this page, please type the
following into your web browser: http://aaa.bbb.ccc.ddd/dev where "aaa.bbb.ccc.ddd" represents the IP address of your ATA.
2. Please enter the following information into the corresponding fields of your ATA Configuration Webpage.
Click Here to see an example of the Configuration Webpage with numbers marking the necessary fields.
| 1. |
UID0: |
|
Your 8-digit UserID |
| 2. |
PWD0: |
|
Your 4-digit Password |
| 3. |
GkOrProxy: |
|
natrelay.deltathree.com |
| 4. |
Gateway: |
|
natrelay.deltathree.com |
| 5. |
UseLoginID: |
|
0 |
| 6. |
UseSIP: |
|
1 |
| 7. |
MaxRedirect: |
|
5 |
| 8. |
SIPRegOn: |
|
0 |
| 9. |
NATIP: |
|
0.0.0.0 |
| 10. |
SIPPort: |
|
5060 |
| 11. |
MediaPort: |
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20000 |
| 12. |
OutBoundProxy: |
|
natrelay.deltathree.com |
| 13. |
UDPTOS: |
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0x00000000 |
| 14. |
DialPlan: |
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Please add "PA6666|" to the LEFT of all other information in the field.
Do NOT erase or change anything else in the field.
The "|" character can be found by pressing "shift" and "\" on most keyboards. |
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This section will instruct you how to configure to use your ATA for Inbound AND Outbound Calling.
If your account is only configured to make Outbound Calls, please go directly to Section 2.
Your ATA will be configured differently if you are behind a NAT, so please confirm this with your IT Administrator before
continuing with the configuration. When configuring your ATA, it is important not to change any other fields except those noted below.
1. Please go to the Configuration Webpage of your ATA. To access this page, please type the following into your web
browser: http://aaa.bbb.ccc.ddd/dev where "aaa.bbb.ccc.ddd" represents the IP address of your ATA.
2. Please enter the following information into the corresponding fields of your ATA Configuration Webpage.
Click Here
to see an example of the Configuration Webpage with numbers marking the necessary fields.
| 1. |
UID0: |
|
Your 11 digit assigned inbound phone number with no symbols (i.e. "12125551212") |
| 2. |
PWD0: |
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Your 4-digit Password |
| 3. |
GkOrProxy: |
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sipauth.deltathree.com |
| 4. |
Gateway: |
|
sipauth.deltathree.com |
| 5. |
UseLoginID: |
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1 |
| 6. |
LoginIDO: |
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Your 8-digit UserID |
| 7. |
UseSIP: |
|
1 |
| 8. |
SIPRegInterval: |
|
300 |
| 9. |
MaxRedirect: |
|
5 |
| 10. |
SIPRegOn: |
|
1 |
| 11. |
SIPPort: |
|
5060 |
| 12. |
MediaPort: |
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20000 |
| 13. |
OutBoundProxy: |
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sipauth.deltathree.com |
| 14. |
UDPTOS: |
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0x00000000 |
3. Click "apply" at the bottom of the page to save your settings. You are now ready to make and receive calls!
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1. Please go to the Configuration Webpage of your ATA. To access this page,
please type the following into your web browser: http://aaa.bbb.ccc.ddd/dev where "aaa.bbb.ccc.ddd" represents the
IP address of your ATA.
2. Please enter the following information into the corresponding fields of your ATA Configuration Webpage.
Click Here to see an example of the Configuration Webpage with numbers marking the necessary fields.
| 1. |
UID0: |
|
Your 11 digit assigned inbound phone number with no symbols (i.e. "12125551212") |
| 2. |
PWD0: |
|
Your 4-digit Password |
| 3. |
GkOrProxy: |
|
natrelay.deltathree.com |
| 4. |
Gateway: |
|
natrelay.deltathree.com |
| 5. |
UseLoginID: |
|
1 |
| 6. |
LoginIDO: |
|
Your 8-digit UserID |
| 7. |
UseSIP: |
|
1 |
| 8. |
SIPRegInterval: |
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300 |
| 9. |
MaxRedirect: |
|
5 |
| 10. |
SIPRegOn: |
|
1 |
| 11. |
NATIP: |
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0.0.0.0 |
| 12. |
SIPPort: |
|
5060 |
| 13. |
MediaPort: |
|
20000 |
| 14. |
OutBoundProxy: |
|
natrelay.deltathree.com |
| 15. |
UDPTOS: |
|
0x00000000 |
| 16. |
DialPlan: |
|
Please add "PA6666|" to the LEFT of all other information in the field.
Do NOT erase or change anything else in the field.
The "|" character can be found by pressing "shift" and "\" on most keyboards. |
3. Click "apply" at the bottom of the page to save your settings. You are now ready to make and receive calls!
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If you would like to configure your ATA to use 2 accounts (one for each port), please first configure the ATA for a
single account as described in Section 2 or Section 3 above. Once you have done this, please add the additional information
into the following fields according to your account type. Click Here to see an example of the Configuration
Webpage with numbers marking the necessary fields.
Outbound Only: |
| 1. |
UID1: |
|
Your 8-digit UserID |
| 2. |
PWD1: |
|
Your 4-digit Password |
Inbound and Outbound: |
| 1. |
UID1: |
|
Your 11-digit assigned inbound phone number with no symbols (i.e. 12125551212) |
| 2. |
PWD1: |
|
Your 4-digit Password |
| 3. |
LoginID1: |
|
Your 8-digit UserID |
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In order to utilize our service with an ATA, you must be running version 2.14 or higher of the software.
To find out your version, please go to the bottom of the ATA Configuration Webpage.
At the bottom left, you will see text similar to the following:
ata00012d0a4f17
Version: v2.14 ata186 (Build 020514a)
DHCP Assigned: IP[xxx.xxx.xxx.xxx]
Subnet[xxx.xxx.xxx.xxx] Route[xxx.xxx.xxx.xxx]
MAC: 00.00.00.00.00.00
If you are not using Version 2.14 or higher, please follow the upgrade instructions below:
- Pick up the phone and press the button on the ATA. You will hear the prompt "configuration Menu."
- Press 1,0,0,# to access the upgrade menu.
- Enter the following IP address and port information into the phone exactly as listed: 213*137*65*222*8000#
- After a short time (up to 2 minutes), you will hear the words "Upgrade Successful."
- To confirm the upgrade, please press 1,2,3,# to hear the version of your ATA repeated back to you to confirm you are using 2.14.
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